I have got to post this.....after my sad sad day yesterday with my Cuttlebug falling to bits for no reason, I took advice from the lovely Elaine and have phoned Provocraft in America. I had to queue for 20mins but I get free international calls and I'm so pleased I did.
I spoke to a fantastic lady called Jeanette who is arranging to ship me out a replacement bug free of charge! How fantastic is that?
That's what I call customer service. I know it's going to be very odd not having my bug for a while but I will have to manage!
Thanks for everyone's kind words and advice yesterday.